VersaSRS Help Desk Free Download at CleanSofts.com - versaSRS is an advanced, powerful and feature rich 100% browser based Help Desk

VersaSRS Help Desk 3.2.2

versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes

and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...

	Size	19531KB
	License	Shareware
	Price	$0
	Category	Business & Finance / Project Management
	Operating System	Windows2000,WinXP,Windows2003
	Developer	VersaDev

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Related keywords: Help Desk, Service Request, Incident, Issue, Service, web based, thin client, browser based, Call Centre, Contact Centre, Issue Tracking, Self Help, Support, Case Management, Issue Management, CRM,

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